Our Philosophy

Our Philosophy

When we opened our doors back in 1979 as a small residential roofing company, we developed a mission of providing exceptional customer service, highlighted by integrity, expertise, and quality solutions that last.

Our company was built on a philosophy that if you use quality materials installed according to the highest professional standards, you get a long-lasting product that will provide protection for decades to come. We strive to provide our customers with the most professional service available today in the roofing industry.  We are dedicated to offering the highest quality roofing systems at competitive prices, and we back all of our work with an iron-clad written guarantee.

A big part of our philosophy here at Ferguson & Melvin is founded on a basis of trust and integrity. When we say we will do something, we follow through on that promise to give our clients peace of mind. With open communication and constant contact throughout the duration of the project, we ensure a smooth, seamless experience for both parties. When we first meet with you to discuss the scope of your project, we take the time to sit down with you and go over your concerns, budget and ideas. We will provide you with a timeline for completion, sticking to that timeline as closely as possible. We know how disruptive a roofing project can be, which is why we work quickly yet efficiently to get you back on track.

Not only does Ferguson & Melvin use only the best materials by the most trusted manufacturers in the industry, we implement the latest roofing installation techniques and warranties for a strong, long-lasting result, that you can trust..

We Are Master Contractors

We are proud to consistently produce the highest-quality roof work in the LA area. From new construction roofing to roof restoration and repair, we serve all of Southern California with superior roofing services to provide you with an attractive, supreme-quality finished product.

Don’t just take our word for it: a look at our track record shows we received a perfect 10 rating from GAF,

North America’s most trusted roofing manufacturer, on five commercial projects over the last two years. In addition, we received the prestigious GAF President’s Club award for Reliability in 2013. And our residential customers consistently score us with the most favorable rankings in their reviews. Thanks to guaranteed quality craftsmanship, you can feel good about our commitment to excellence and prompt, professional service.

Trust and Loyalty

Established by Robert Ferguson and later  taken over by Tom Melvin, our team has been focused on building customer trust and loyalty from the very beginning. Our philosophy is simple: always give more to the customer than they were expecting and more than they paid for. By going the extra mile, we build customer equity, which fosters trust and loyalty.

We believe that a job is successful when our clients are treated like true partners. That partnership makes all the difference!

Call Call Ferguson & Melvin today for a free, no-obligation estimate at 800-974-ROOF, or contact us online here.